Uninstall True Image 2021
I want to downgrade / go back to my previous version True image 2019
I have downloaded the 2019 .exe file but this will not install. Message "latest version already installed"
The uninstall function for version 2021 in Windows 10 gets part way though and then fails.
The ability to turn off "active protection" is not available
Can anyone help... my frustration level is rising


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Eric
The option to turn off the "active protection" is not available.
Alternative:
Protection-Settings-Active Protection- Remove all blue checkmarks and move green switch to Off under Antiransomware Protection and confirm with OK. Do the same under Vulnerablitiy Assement, set the switch to Off and confirm with OK.
Then set Turn of Protection- Permanently Turn Off. Canotte Disabley appears-Acronis exit on X and restart.
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