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upgrade from WD Acronis to Acronis 2021

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I have been using the WD version of Acronis. I have purchased Acronis 2021, and am wondering what the upgrade procedure is. Can I just install 2021, or do I need to uninstall the WD supplied components.

Gary

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Good question, I found knowledge base document 1836: Upgrading from Acronis True Image OEM versions to Acronis True Image, but it was not as helpful as it could be. It says very little about the installation process.

If there is an option to save settings, do so before doing anything else. You can then restore the settings once ATI 2021 is in place. I would make a backup of your system disk before doing anything just in case things go pear-shaped.

I would be hesitate to install ATI 2021 without first uninstalling the OEM version. If I recall correctly when 2021 was released it was recommended that versions older that either ATI 2019 or 2018 should be uninstalled before installing ATI 2021.

Before proceeding I would wait for @Steve Smith to add his thoughts on how best to proceed. He should be online in the in a few hours (located in UK).

Ian

Gary, can you tell what actual version of ATI your WD edition is?  Does it say the year in the title of the app when it is launched or does it just say ATI for WD (along the top left border)?

The other place you can check is in the log files from your backup tasks which will show the version as a 2 digit number, i.e. ATI 2021 is version 25, 2020 = 24, 2019 = 23, 2018 = 21 then descending numbers for the earlier versions.

If the ATI for WD main Setting panel in the GUI offers the option (at the bottom of the panel) to Backup / export your task configuration settings to a zip file, then use this option!

If the version number is 23 or lower, then I agree with Ian that it would be best to uninstall the OEM ATI version then do a clean install of 2021.  You should be able to Import your backup configuration from the zip file to see if your tasks still look as expected.

Hello Steve,

When I load 'True Image for Western Digital', and open the 'About' window it reports:

Acronis True Image for Western Digital

version 2021 build 39197

Also when I load the program there is an 'upgrade' option.

I have already purchased 2021. I am thinking that I should be able to run the new 'stand alone' Acronis 2021 full program without any transition problems. Do you agree?

Thanks for your input

Gary

Gary, given your WD version is already based on 2021 then I cannot see any reason not to just do an upgrade by installing the full ATI version.  The only possible gotcha will be if the installer decides that you already have a later version installed with build 39197 versus 39124 for the full ATI version???