WinPE bootable flas sets stuck at CMD
I just installed this product recently and finally had the time to create the WinPE bootable flash drive. I first tried an ISO, which failed. I then put in a 1GB flash and it "successfully" created the WinPE device. I just did a standard setup - no drivers, as I did not have them at the moment. Then, I tried it on a new Dell 7591 2in1. It booted as expected, execept that it gets stuck in the CMD window, and it appears that wpeinit executed with a slight screen jolt, and nothing else. I did read on google [acronis search functionality is useless] that somebody said it can take 5-10 minutes to start TI. It did not.
What it did do is cause some kind of error when I went to reboot Windows, A blue screen indicated what would "probably" be a minor error and I should just try to reboot. This did fix it, but this is leaving a bad taste. Why would a flash boot affect the hard drive? Can I get help on these issues?


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I got a copy of 7-zip and took a look at the flash drive. The boot,wim file contains as far as I can tell, a complete Windows system. Thus it did boot. But it seems it has no place to go. I could find no indication of True Image in the programs folder or anywhere. This seems bizarre.
BTW, thanx for the google tip
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BTW, I downloaded the windows WinPE kit as part of the initial procedure, and used the advanced method, as I was building it for my new Dell.
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This is where the best method is to create the rescue media directly on the new Dell system using the 'Simple' method, so that the device drivers for that system are picked up correctly from the Windows recovery environment on the Dell.
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I disagree. The "best" method is for True Image to work as advertised. Creating a rescue media is still not working the way is should, and there ought to be a way to fix this. The software was installed as directed, the MS kit was downloaded as it demanded, and I expect it to make a WinPE rescue media.
I bought a 3 license package primarily because I bought a new WinX machine, and I expect to replace others. My idea was to use this to install it on one, and service three computers, moving into the future. This is a pretty generous way to interpret Acronis' license on my part.
How am I, after this experience, to trust that installing this on my wife's computer and using the "simple" method will work? There should be no reason I need to install this on my wife's machine.
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Does your new Dell meet the minimum requirements for the WinPE version you used?
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davcbr wrote:I disagree. The "best" method is for True Image to work as advertised. Creating a rescue media is still not working the way is should, and there ought to be a way to fix this. The software was installed as directed, the MS kit was downloaded as it demanded, and I expect it to make a WinPE rescue media.
I bought a 3 license package primarily because I bought a new WinX machine, and I expect to replace others. My idea was to use this to install it on one, and service three computers, moving into the future. This is a pretty generous way to interpret Acronis' license on my part.
How am I, after this experience, to trust that installing this on my wife's computer and using the "simple" method will work? There should be no reason I need to install this on my wife's machine.
Does the rescue media work correctly on the PC where it was installed and created from? That is how ATI is advertised to work! The key purpose for ATI is for it to be installed within Windows with recovery media created to support that installed application so that the PC can be restored if needed.
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A more careful reading of my posts would inform you that no, it does not boot the machine it was created on. This should have been obvious with the statement that the True Image program was not to be found in the wim file. Sorry my annoyance has got you annoyed.
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davcbr,
We're not annoyed just trying to understand more about your issue. I had a look at your Dell 7591 specifications and find that those devices come with Optane accelrated storage. This storage arrangement is a new name on an old tech that basically adds a flash based cache to the main storage disk. This is what would be called a Hybrid drive. True Image is going to have issue with that as the cache is something that is going to in effect mask the main storage disk making True Image unable to boot the device due to lack of driver support for this storage arrangement.
I would say that if you disabled the Optane acceleration via the Intel Rapid Storage Technology software on the machine and then attempt to boot the device with WinPE media you would find success. You would then need to re-enable the Optane acceleration once your WinPE session is finished.
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Or use Macrium reflect.
l own a Dell XPS 8940 with optane acceleration.
Booting the machine is not possible with Acronis (unknown error occurred).
Tried Macrium and it restores without any problems...
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OK. A lot has happened and I'm going to try to put it all down. First of all, I thought I said that I had installed TI on a Windows 7 pro computer. I had neglected to do this. In fact, I used DD 11 to create a three system setup, and one of these setups I use for testing. The fact that this system is used for testing has a bearing that I will talk about. And in a small sense, I owe apologies as pertains to bootable media creation. Sorry.
A review: I install TI2021 to review. I bought a three license version, as I had used TI and DD from 2013. I bought this version primarily for a current and future Win10 machines. Thus I wanted to create boot media that 2013 would not. I downloaded the MS ADK and created a bootable 1GB flash drive. To be clear: this device booted on both the Win7 AND win10 computers. However, True Image DID NOT run. Using 7zip, I found that the reason for this was that is was simply not installed into the boot.wim file under "programs". Not anywhere in the boot.wim. This brought me here.
Nothing really helpful, so I started from scratch, reinstall TI, and went to download the ADK again. This time, something different happened. MS presented me with a dialog that listed the whole program down to SQL. I did not remember seeing this the last time, and I since correlated this to Macrium. As I said, this is a test system, and I had tried out Macrium 2.7 and when doing their bootable media, they specified that I check two boxes. I suspect that MS in its wisdom gave me the same download for Acronis. This time, I downloaded the whole thing.
Now, I was able to create an ISO, and this included the TI2013 program in the boot.wim. However - I went to the ISO, because the flash drive that TI originally recognized and bombed with was not recognized. I then spent hours trying to get the thing to recognize flash drives. Reboots, various formats, format with DD, format with Windows, on and on. Then one time, I formatted with Windows and it was recognized. And I was able to make a bootable TI2021 device. Well...
The reason it took hours is that TI slowed my computer to a truly frustrating pace. I have used, programmed, modified computers since the very late 1970s and TI had returned me to at least 1991. Try to remember working with floppies. AND TI is now back to not recognizing inserted flash drives. I have read that this is a common problem. Additionally, the interface on TI2013 was MUCH better than this one. Finding existing backups was difficult, and the various pages are, well, consider the "Tools" it looks like something you would put before a 7-year-old.
I even went into MSCONFIG and disabled anything with Acronis' name. Some improvement, but not much.
This is completely unacceptable. I want my money back, but the chances of getting it from them is miniscule. I have read that I can "Downgrade", but I worry about compatibility with this fairly new Win10 [as well as future computers]. Does version 2019 or 2020 have all this ancillary anti-this-or-that stuff? Where would I make the inquiry? This is a three license version. Any problems to be predicted? At this point I feel pretty foolish trusting this company to the degree that I did.
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I have read that I can "Downgrade", but I worry about compatibility with this fairly new Win10 [as well as future computers]. Does version 2019 or 2020 have all this ancillary anti-this-or-that stuff?
Windows 10 was first supported by ATI 2015 and has been fully supported by all subsequent versions of ATI, so there should be no particular issues with using either ATI 2019 or 2020 versions if you did 'downgrade' to one of those versions.
ATI 2021 is the first release that included all the extra Acronis Cyber Protection features along with the latest Vulnerability scan one added in with the latest 2 builds!
ATI 2020 was the first version that made the change from .TIB files to using .TIBX for new Disk backups.
ATI 2018, 2019 and 2020 all included the Acronis Active Protection (AAP) against Ransomware which is now bundled in the Cyber Protect in 2021.
Personally, I was happy with ATI 2020 & AAP which worked fine on my PC's and had hoped / expected that ATI 2021 would fix the limitations found for .TIBX files in 2020 as a core focus but Acronis in their wisdom decided to focus on the unwanted bundling of all the new protection and just address some of the .TIBX issues!
If you want to downgrade, then you would need to contact Acronis direct and request this - I have seen another unhappy user achieving this in this forum very recently and got his license downgraded to use on ATI 2020 (if I remember that bit correctly)!
To put my comments in some context, I am using the core Backup & Recovery features of ATI 2021 and these have been working fine for me, but I have disabled / removed as much of the new Protection features as possible, being happy with using Windows Defender on Windows 10 with the protections this provides. The only downside is that I have to repeat the exercise whenever a new build is installed!
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Thank you for this helpful information. I have, theoretically, until Jan 20 to get a refund according to some information I was able to get on the service & support page. I bought it from a retailer, so this may complicate it. My feeling, after reading a lot of posts on this site [ TI generally ] that I need to decide between trying for the refund or go to 2019. Others have complained about tibx.
I suppose that what I want is a program that will provide reliable, flexible backups with incremental and differential. Being able to mount the backup for individual file restoration is important. AOMEI looked good, but failed to make a good bootable media. Didn't look much further with this one. I did like Macrium, but I missed a recent sale on it, and like I said, I did have a history with Acronis. Since Macrium was more expensive, I went where I did.
Again, thank you, especially for the patience with me. I'm 73 years old, autistic,and can be one minded at times.
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Again, thank you, especially for the patience with me. I'm 73 years old, autistic,and can be one minded at times.
You are very welcome! Age is just a number - I will be joining you at that number later this year too but don't 'feel' anything like that old inside!
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Steve Smith wrote:Again, thank you, especially for the patience with me. I'm 73 years old, autistic,and can be one minded at times.
You are very welcome! Age is just a number - I will be joining you at that number later this year too but don't 'feel' anything like that old inside!
I am with Steve, age is just a number, although mine is a little less progressed.
Regular contributors to the Forum are patient as well as being extremely helpful. At least that is my experience.
Ian
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