Acronis True Image Echo Server for Linux error Snapapi driver not found

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Posts: 1
Comments: 0

Hi,

I have got the above error with tag 0x5F5F7AF6FDDB6D47 on my Centos 4.8.

Need a little guidance on this error as this is the first time for me to install acronis on a Linux box.

Thanks.

Regards,
Joey

Sat, 10/23/2010 - 23:49
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Posts: 24
Comments: 3268

Hello Joey!

Thank you for finding time to join us and report about the issue, we appreciate that! I entirely understand how inconvenient the situaiton is, and I'll do my best to assist you.

Unfortunately due to the lack of investigation information it's hard to say what went wrong. I'd advise you to check the installation steps according to this article. In case everything is done correctly, but the issue remains, gather Linux System Report, issue description, and contact support directly with the information attached. Keep in mind that should there be any procrastination with the reply, you can always specify us the case number. We will do our best to speed up the process.

Should you need anything else or have any further questions - feel free to contact us at your earliest convenience, we will be happy to help you!

Thank you!

Wed, 10/27/2010 - 15:09