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Acronis True Image Echo Workstation unable to install

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Following a hardware failure Acronis True Image Workstation requires reinstallation performed with the removal utility, but I am unable to install the product.
Attach the log.

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Hello Alberto Cindrellini,

Thank you for your post. I will definitely help you with this.

According to the log file that you provided, the installation fails because of a previous installation traces on your system.

To resolve the issue, please run the clean up utility one more time. After that, please navigate to the following registry branches:

  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Features
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\UpgradeCodes

Locate the following registry key and delete it from each branch: 5961D67E-CB62-3BF4-8F89-528A2B67A4A8

I can also recommend the following Knowledge Base article that helps resolve most installation problems: Analyzing Installation Logs of Acronis Products Based on MSI Technology.

Please let me know if you have any other questions.

Thank you.