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Acronis True Image Server 9.1 Errors while creating the Backup

Thread needs solution

Hello,

we just updated to the last build on a server from our customer. Now we started the backup-task and we get the errorcode "0x1C0009" 36 times. I searched in the internet but it looks like noone has ever had this error. Can anyone tell us what this errorlog mean? I give you the hole mail from the acronistask, so you can see what it says. The mail was in german, so i converted it into english.

1 Information 14.09.2011 16:54 "Gold 2000 06.09.11" started
2 Error 14.09.2011 16:54 (0x1C0009)
Tag = 0x3BCDDFBC08C15F93
3 Information 14.09.2011 16:54 Analyse Partition 0-0...
4 Error 14.09.2011 16:54 (0x1C0009)
Tag = 0x3BCDDFBC08C15F93
5 Information 14.09.2011 16:54 Analyse Partition C:...
6 Error 14.09.2011 16:54 (0x1C0009)
Tag = 0x3BCDDFBC08C15F93
7 Information 14.09.2011 16:54 Analyse Partition E:...
8 Error 14.09.2011 16:54 (0x1C0009)
Tag = 0x3BCDDFBC08C15F93
9 Information 14.09.2011 16:54 Analyse Partition 0-0...
10 Error 14.09.2011 16:54 (0x1C0009)
Tag = 0x3BCDDFBC08C15F93
11 Information 14.09.2011 16:54 Analyse Partition U:...
12 Error 14.09.2011 16:54 (0x1C0009)
Tag = 0x3BCDDFBC08C15F93
13 Warning! 14.09.2011 16:54 Priority changed to 'low'
14 Error 14.09.2011 16:54 (0x1C0009)
Tag = 0x3BCDDFBC08C15F93
15 Information 14.09.2011 16:54 Analyse Partition C:...
16 Error 14.09.2011 16:54 (0x1C0009)
Tag = 0x3BCDDFBC08C15F93
17 Information 14.09.2011 16:54 Analyse Partition E:...
18 Error 14.09.2011 16:54 (0x1C0009)
Tag = 0x3BCDDFBC08C15F93
19 Information 14.09.2011 16:54 File does not exist. (0x40011)
Tag = 0x64A31B1B5AFDA98C
20 Error 14.09.2011 16:54 (0x1C0009)
Tag = 0x3BCDDFBC08C15F93
21 Information 14.09.2011 16:54 The basicfile Gold2000.tib for the incremental image was not found. A full backup is getting started.
22 Error 14.09.2011 16:54 (0x1C0009)
Tag = 0x3BCDDFBC08C15F93
23 Information 14.09.2011 16:54 Creating incremental Backup-Image from: HDD 1In file: "U:\Acronis\Gen1\Gold2000.tib"Komprimierung: Normal
24 Error 14.09.2011 16:54 (0x1C0009)
Tag = 0x3BCDDFBC08C15F93
25 Information 14.09.2011 16:54 pending operation 128 started: "saving partitionformat"
26 Error 14.09.2011 16:54 (0x1C0009)
Tag = 0x3BCDDFBC08C15F93
27 Information 14.09.2011 16:54 pending operation 131 started: "creating partitionformat"
28 Error 14.09.2011 16:54 (0x1C0009)
Tag = 0x3BCDDFBC08C15F93
29 Information 14.09.2011 16:54 Partition C: locked...
30 Error 14.09.2011 16:54 (0x1C0009)
Tag = 0x3BCDDFBC08C15F93
31 Information 14.09.2011 17:03 pending operation 131 started: "creating partitionformat"
32 Error 14.09.2011 17:03 (0x1C0009)
Tag = 0x3BCDDFBC08C15F93
33 Information 14.09.2011 17:03 Partition E: locked...
34 Error 14.09.2011 17:03 (0x1C0009)
Tag = 0x3BCDDFBC08C15F93
35 Information 14.09.2011 18:12 Operation ended.
36 Error 14.09.2011 18:12 (0x1C0009)
Tag = 0x3BCDDFBC08C15F93

0 Users found this helpful

Hello Fireicke,

Thank you for posting. I will certainly help you with this issue.

According to the log file it is possible some incremental backup files were not found by our software.

I would recommend to create a new backup task to the same location, it is possible Acronis True Image 9.1 Server could not access your backup location.

If you are still having issues could you get back to me with this report from the computer where the backup is running.

Please let me know if you have additional questions.

Thank you.