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Backup Failed.

Thread needs solution

First, I'm not American so you cannot understand what I want to say probably...

I've a problem with True image 9.1(build 3,920)
I attempt to backup my datafiles but cannot success and I don't know why.
Following is the error log.

Failed to backup file or folder '...(private)'.
Error reading the file. (0x40001)
Tag = 0x61F1883FE50B0AF4
(0x1003EB)
Tag = 0x14181C22EF45AC01: Retry/Ignore/Cancel

Same error messages are occured at everytime, and I already found the same situation with me in this forum. First time, you gave him an answer to check memory and patch API files, next is 'private contact message by e-mail'.

If you want to know about my server, I can give you the report. Contact me and solve this problem please.

0 Users found this helpful

Hello Ji Ho Park,

Thank you for posting. I will do my best to help you.

To get to the bottom of this issue please get back to me with additional information:

1. Where are the data files located?

2. AcronisInfo report.

Please let me know if you have additional questions.

Thank you.