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Current backup only shows old data

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Hello everyone. I have a very strange issue going on.

One of our remote locations flooded out and the water destroyed their server and switches. We are using Acronis Echo Enterprise to back it up. Were were using FULL Image level backups of the server. The server was an HP Proliant DL160.

Here is the issue. All of our backups says they completed successfully with NO errors. We chain up a drive to the new server and go to restore the data off of the last good backup before the flood. June 17th. Now check this out. I can mount the drive, I dig around files and folders, I can copy data all day long, but NONE of their data is there for 2011 and it only has data from 2010! I'm like WTF?

So I go to another day. Same thing. So I mount another drive all together, same thing! We are doing full backups daily of this box and it never gave any errors. What's going on here? I'm only seeing data all the way to 2010 but not 2011.

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Hello John,

Welcome to the forum and thank you for your post. I will certainly help you with this issue.

Most likely this issue is caused by corrupt backups. I would really appreciate if you could go over this troubleshooting guide and let me know if it helps or not.

If you need additional help please let me know.

Thank you.