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i don't see the LAN with bootable cd acronis true image echo server enterprise

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by running the Acronis bootable CD I try to do the image of a tablet of a new generation with intel lan 82577LM on a network LAN folder, but I can not see the network LAN.

Surely there will be some new fixes but do not understand how to download and re-create the bootable cd with the new fix.

Tnk

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Hello Giovanni,

Thank you for your post. I will definitely assist you.

You can download the latest version of the bootable media from your Acronis web-account. Please check this KB article for details. Let me know if you have any difficulties with that.

If the latest media fails to resolve the issue with the new generation tablet you can download a trial version of our latest corporate recovery product called Acronis Backup and Recovery 10. If any issues occurs we can then investigate them and provide you with a fix. We offer technical support for the duration of the trial period.

If you have additional questions please let me know.

Thank you.