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Remote install fail - doesn't recognize license key (True image echo workstation agent 2009)

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Hello,

Trying to remotely install echo workstation bld #8398 from Win2k3 to WinXP using the management console. Everytime it asks for the license key it tells me i have the wrong key. I am using the key downloaded from my acronis account page. I am able to install locally without problems.

What gives?

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Hello Justin,

Thank you for your post and welcome to the forum. I will definitely help you with this issue.

Could you get back to me via a private message with the name of the installation file that you are using as well as the serial number. Could you also include the screenshot of the error so that I can look it up in our internal issue tracker system.

Looking forward to your reply and if you have additional questions please let me know.

Thank you.