Skip to main content

Restore fails

Thread needs solution

Restore fails because "The file is corrupted", but I do a Validate Backup Archive and it says it is fine. So which is it? I need my .pst file from this archive.

I am running Win XP SP3, Acronis 9.1.3887. I've uninstalled it and reinstalled it to see if that was an issue. The type of archive is not a disk image so I can't mount it either.

I've attached the error log that was generated. If there is anymore information that is needed, please let me know.

Your help is appreciated.

Thanks,

A

0 Users found this helpful

Hello Adrian!

Welcome to our Forum, we're glad to greet you here. I understand your concern, and will do my best to help you.

Please note that in case you need just one file from the backup, you don't need to restore the entire drive. You can either explore the archive or mount it, and retrieve the needed file.

Should you still need to recover the entire archive, please follow these steps to troubleshoot and resolve the issue.

Should you need anything else or have any further questions - feel free to contact us at your earliest convenience, we will be happy to help you!

Thank you!