Restore problems, Keyboard and mouse not working

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Comments: 9

We use Acronis® True Image Echo Enterprise Server® with Acronis Universal Restore® (build 8,163)
I just did a restore to dissimiliar H/W to a different server. Usually the hard part is the Raid drivers but this time the server boots up an is at the Login Prompt but the KB and Mouse don't respond. The Numberlock light on the KB doesn't even come on. I know sometimes USB devices take a few to detect but its been a half an hour. What can I do to get this working so I can login and use the server?

Fri, 08/12/2011 - 17:14
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Comments: 9

I did but the solution ended up being reboot the server 4 times and eventually it just worked. I've got another question if you may know the answer. When I try and login it comes up Windows needs to be activated... Is there any way around that?

Fri, 08/12/2011 - 18:20
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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It depends on whether it was sold via OEM or Retail 'channel' . With retail you just activate it by phone or by internet (doubtful as it probably still misses NIC drivers). With OEM version (came bundled with server) you are probably out of luck and need a new license. (downgrade from 2008 R2 ? probably... http://www.microsoft.com/windowsserver2008/en/us/downgrade-rights.aspx You have to research it...) You can guess it from the product ID printed on windows sticker or, if you can boot it in safe mode, press WindowsKey+Break and if there is a line like 12345-OEM-0011122-76555 (that is Product ID) with OEM in the middle it's an OEM one.

Fri, 08/12/2011 - 18:35
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Posts: 27
Comments: 1940

"get it off" - what 'it' ? OS? No, because activation ties OS to the hardware. If hardware changes, windows needs to be reactivated.

Fri, 08/12/2011 - 21:56