TI Echo Server doesn't end Job, stays at 100%, since Updating to Build 8.398

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Since I have updated to build 8.398, my backups never stopp, but stay at 100%.
Cancelling, stopping or aborting will not work. We need to end the backup, by killing the process in the Task Manager, after stopping the Acronis Scheduler Service.

I am using windows 2003 server on a virtual machine.

Would be grateful if I will get some assistance.

Thanks

Markus

Fri, 06/22/2012 - 08:54
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I replaced the Scheduler, as mentioned in another KB Article, no effect. Backup still hangs at 100%.

By the way, scheduled tasks, creating images works fine!?

Wondering if this Forum is abandoned?

Markus

Wed, 06/27/2012 - 12:35
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Hello Markus,

Thank you for using Acronis Software.

If a backup is available at 100%, and is not terminated, it is either an after-command or validation. To test, please create a new backup plan, without validation. This task should start at a scheduled time. If the task then still fails, check to start the Windows service with which users of Acronis. Acronis Agent must be started with an admin user.

If the problem persists, check the cause with a process monitor log you can find information about it in our Knowledge Base.

If there is anything else, we can do for you, please let me know.

Thank you.

Mon, 07/02/2012 - 08:15
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 1
Comments: 2

Hello Peter,

thanks for your reply.

There is no validation or any after-command in my backups. Service and scheduled job, is always started with the administrator account.

If the backup is made to create an image, instead of backing uo data, everything works fine?

Markus

Tue, 07/03/2012 - 09:44