True Image Server Build 9.1 send no Mail

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Posts: 2
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Hello.
Since few days ago the Server send no Mail out the inform me about the Results of the Backupoperations. I have no changes made. The Internetconnection works fine but when i test the Mailconnection in Acronis the Message he told we was "i am unable to send the Message - please check your Mailsettings".

There are no changes made about the Mailsettings.

Server : windows 2003 Standard
Antivir : McAffee Scan 8.x
Acronis True Image Server Build 9.1

P.S. please excuse my bad english im am from Germany and do not often wrote in english.

Wed, 11/17/2010 - 12:17
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Star
Posts: 24
Comments: 3268

Hello Jörg,

Welcome to our Forum, we're glad to greet you here! I understand your concern, and will be glad to assist you!

Unfortunately due to the lack of sufficient diagnostic information it's hard to say for sure what went wrong, and this situation requires investigation.

Please gather Acronis Info and contact support directly with the information attached. Keep in mind that should there be any procrastination with the reply, you can always specify us the case number. We will do our best to speed up the process.

Should you need anything else or have any further questions - feel free to contact us at your earliest convenience, we will be happy to help you!

Thank you!

Tue, 11/23/2010 - 15:05