trueimagecmd.exe does not seem to be working

Hi,
We are using True Image 9.1 to keep backups of our server and so far the software has performed very well. We haven't had any issues and it has worked fine. Up to this point we have only used the GUI. Recently though, we have found use for the command line executable and intend to create a script to copy a backup and verify it upon completion of the copy.

I have been trying to use this command and it doesn't seem to work for us. The command is being run from its default folder and the operating system is Windows Server 2003. Here's some of what I've tried:

I've tried verifying a backup that was created using the GUI to test the command line program.

trueimagecmd /verify /filename:C:\testbackup.tib

Also, I have tried creating a backup using the command line.

trueimagecmd /filebackup /filename:C:\testbackup.tib /include:C:\testfile.txt
Also
trueimagecmd /filebackup /filename:C:\testbackup.tib /include:C:\testfolder

I have tried these with quotes, without quotes, with variables for the file and folder names, files to be backed up in the trueimagecmd folder, files to be backed up in their own folders, and various other methods. So far it will not work. The one thing that does work however is the /list command. Running this command will cause the drives and partitions to be listed without issue.

The /verify command gives the error "Failed to open image archive" and the /filebackup command gives the two errors:
"Bad option: filebackup
W00010064:Failed to process pair filebackup:"
and
"Bad option: include
W0010064:Failed to process pair include:C:\test"

Thank you for any help that you can give with this problem. I'm not sure where else to go with this.

Preston