Skip to main content

1. Restore shows the wrong way 2. cloud

Thread needs solution

As above, two problems.

I had a system crash and had to do bare metal recovery to a time when I did not yet have THI 2015 installed. After restore, I uninstalled THI2014 and installed 2015. I dthen wanted to do a file recovery from my8 backups on external drive. I added the backup to the program and then hit the recovery button. The program asked what I wanted to recover and I checked the box. Recovery then is supposed to have started. However graphic shows data going from fixed to external instead of data being transferred from external to fixed. It also says it will take seven hours which is far more than it took to recover my entire disc. Can anyone explain this to me.

Second-I have an existing cloud backup. how do I tell the program about it?

0 Users found this helpful

I believe there is a problem with 2015 recognising cloud images made by 2014. I could be wrong here, I know you can't add to a 2014 image to the cloud.

I found the existing cloud backup. I then realized I hat having done a disc recovery all the backups were out of line with their data and should not be added to. Am creating brand new schemes for the three backups I do. See nothing wrong with redundancy.