2011 Launched ONE DAY After I Purchased 2010
I purchased True Image Home 2010 yesterday (8-23-10) from the Acronis Web site. Today, I came back for installation instructions and, to my dismay, found that a new version was launched today.
I assumed that since my purchase was one day before launch, my account would have a 2011 download button. But No.
I have not installed 2010 yet. I would NOT have bought it yesterday if Acronis had had some kind of "Easy to See" announcement on their Web site, which would have been the considerate thing for Acronis to do. I am on a tight deadline for getting my new backup scheme up and running. Acronis certainly messed that up. This is not a good way to start a relationship with a new customer!
How do I get the new 2011 version?
Thanks for your help.
Katherine

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Hello Katherine and Colin!
Thank you for opening the thread regarding this questions!
Colin, thank you very much for your kind assistance!
We would like to notify you that you're opinion and questions regarding Acronis True Image Home 2011 upgrade policy is very important for us. We would like to have all this information stored in one place - it will allow us to address your concerns in a timely manner. So we would appreciate if you could refer with all your concerns and feedback to the Main Upgrade Discussion Thread.
Should you need anything else or have any further questions - feel free to contact us at your earliest convenience, we will be happy to help you!
Thank you!
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