Skip to main content

2012 5545: SOLVED cannot backup EFS encrypted files and leave them encrypted in the file backup archive

Thread needs solution

If you try to backup a folder or document that is encrypted using Windows EFS, the backup fails (see picture). You have to edit the backup settings, go to the advanced tab, file security, change the default settings (see picture) make sure that both boxes are checked.

Interestingly, ATI 2011 had initially the same problem except it was the opposite. If you checked both boxes, the backup would fail...

SOLVED!
I reinstalled 2012, rebooted and the problem has disappeared.

0 Users found this helpful

Hello Pat,

Thank you very much for your suggestion.

I will forward your findings to our KB team so that we can update our internal resources accordingly.

Please let me know if you have additional questions.

Thank you.