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2012 errors when starting clone tool

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I bought this a while back, and tried installing as I'd enjoyed the "lite" version available for seagate drives.

Had problems, kept complaining about other installations, I'd guessed the seagate version so uninstalled. Never got it to work back then.

Now, need features of full program so uninstalled seagate version and installed this one, no issues.

Created account on acronis, registered the software/key, and even got it activated using the manual/other computer option.

When I go to tools and try to open the clone option to restore an image to a drive, I get the following message (see file attached in case I do a typo).

Error (in window title)
Failed to open (initialize) the computer.

Failed to initialize the snapshot manager library. (0x100005)
Tag = 0x8D5BF87C202E8715
Unknown status. (0x9)
code = 2)
Tag = 0x2AACB7B2AB852AC
The system cannot find the file specified (0xFFF0)
code = 80070002)
Tag = 0xBD28FDBD64EDB8BC

System is Windows 7 Pro 64 bit

Attachment Size
clone_error1.jpg 45.11 KB
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