Skip to main content

2015 Build 6055 Fails to Fix Black Screen, Non-Responsive Issue in BUild 5539

Thread needs solution

The two day old, new version of Acronis 2015 (Build 6055) fails to fix the black screen, non-responsive problem when using NAS drives and non-stop backup. The application screen goes black for several minutes. You have to kill the program in Task Manager and restart it. Sometimes it kills the installation and won't run again even after a reboot. When this happens you have to uninstall and reinstall the program.

The work around for build 5539 was to use the NAS IP Address instead of drive names. This work around still works in build 6055, but the basic problem still exists.

0 Users found this helpful

Gary,

You may have done this before, but could you just remind everyone which NAS you use and the Firmware build.