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Accessing attached drives from Acronis bootablr media

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I have a drive attached to my desktop that I use for backups including backups for my laptop. I can backup my laptop OK but when I try Restore I can see the drive but not the contents, I keep getting asked for authentication, any suggestions (ec¿except backup to a drive attached to my laptop)?

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The application ties backup jobs to the user admin account of the machine which created the backup. Since you are storing backups from 2 different machines on the same drive the application is asking for authentication of the user account associated to that backup. Enter the appropriate credentials for access.

Both systems have the same credentials. I can see shared folders and sub folders on the backup disc but no files. My desktop is running under win8.1 and my laptop win 10. I cannot create a backup on the backup disc from the boot disc, only under windows.