acronis 14 wont reinstall
Hi,
I had a copy of Acronis 14 on my PC before upgrading to windows 10 recently.
I've just come to take a backup only to find Acronis 14 missing, just the program, other bits are still there.
No problem I thought I'll reinstall, Hmm not quite. It's telling me that it already exists on my system and I should uninstall prior to reinstalling.
As you can imagine I can't uninstall as the programs not there!
Again no problem I'll use the Acronis uninstall/cleanup utility to sort it.
The utility ran ok but I still get the same message, I'm assuming that there is a registry entry somewhere which has not been removed?
Any ideas gratefully accepted.
Thanks Al

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Al, thanks for posting your solution to this issue. I have not encountered any problems when entering serials for upgrade versions where I have had to go further back to older version serials, but guess there is always a first-time for these things!
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Thanks for this.
Its posiible of course that the second utility clean up did a better job than the first and it was nothing to do with the serial numbers..
Main thing is, all up and running now.
Thanks for your comments.
Al
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