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Acronis 2009 Recovery Disk

Thread needs solution

After having installed Acronis 2009 on a my new computer (old PC broken down, new PC Windows XP 32bit, 2 hard disk drives, 2 CD/DVD drives, 4 card slots) it works when started from desktop, the program detects all hard disks. However, starting from Acronis True Image recovery disc, it says: no hard disc drives detected.
Any idea about the rootcause?
Thanks for help!
Christian
Vienna

0 Users found this helpful

If you have registered your serial number a t www.acronis.com you should have bootable media available for download. Log in to your account and download the .iso file. Burn it as an image to a cd then boot from it and see if it recognizes your hard drives.