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Acronis 2010 Backup Job Aborts when encountering a file in use

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Hello,

I find that when running a backup, that ATI Home 2010 aborts when it encounters a locked file (file in use by an application). I do not see an option for ATI to ignore this condition and means that it is not possible to have the file in the backup list and run ATI in an unattended mode. It is a basic function of any reasonable backup application to ignore locked files and I do not understand why Acronis has not included this function in the Home Edition.

Besides ending the offending application, is there any way around this condition?

Thanks,

Steve B.

0 Users found this helpful

Hello Steve,

Thank you for posting your question, I will be happy to help. 
Could you please specify the application that locks the file?  Also please provide us with the log file of the failed operation. 
- Launch the program;
- Tasks and logs, Log;
- Choose the log entry which contains errors and make right-click on it;
- Select save option and specify the desired location for the log file to save to;
- Attach the log file to your next post.
We are looking forward to hearing back from you at your earliest convenience. If the provided information is not clear or if you have any other questions do not hesitate to post them and we will be glad to answer.
Thank you.