Skip to main content

Acronis 2013 and Seagate Central NAS drive problem

Thread needs solution

Hi There
I have managed to install a Seagate Central 3T NAS drive.
I did a continuous backup with 2013 which completed fine.
I checked I could read the backup which I could.

I rebooted the computer, remounted the drive and opened Acronis.
The backup showed in the window but appeared not to be available.
I managed to find the backup on the NAS drive but now Acronis is showing two backups.
Only one can have files restored from it, the other needs credentials.
I tried the drive user and password, that does not work.
There are no passwords set on the network.

I added a new subdirectory to a C: drive directory but continuous backup does not appear to be updating the NAS drive.
Any suggestions to what I am doing wrong welcome.
regards David

0 Users found this helpful

When using ATI with a network drive, use a UNC path to your NAS device for a backup destination, not a typical friendly "mapped" drive. e.g.
\\192.168.2.25\My Backups\

It should also be possible to use a UNC path that includes server name rather than IP, such as
\\server1\My Backups\

ATI will not automatically detect a NAS drive. Once you start typing the destination path (click "Browse", type in the "File name" field), you will be prompted for a username and password. You must use enter the username and password that has permissions to access the NAS share you are saving to.

Many users have had issues with NAS, not because of Acronis but because the router gets overloaded with data throughput and cannot keep a consistent enough connection with the NAS for True Image to image or restore.

Hi There
Thank you for that.
Problems slowly sorting out.
Just had a big power failure in local town so had backup failure message.
Gave up and deleted previous backup.
Managed to recognise drive by putting UCS into Windows run.
I still had to mount the drive but used UCS again and I have started a new continuous back up.
Public directory accessible but private directory won't accept user name and password but I don't need that to back up.
I have struggled with backups for almost 4 weeks now. (Only bought Acronis yesterday as my old version does not do NAS drives.)
I gave up on a WD mybook live, never thought of trying Acronis.
Got a Seagate Central at the weekend and making much more progress.
Hopefully all sorted now, will post after back up done and proved I can restore a file or two at least.
regards David

Hi There
Backup succesful.
Looks like I can restore individual files if I need to.

How do I validate the backup to be sure I can restore?

If I create a new directory in the root of a hard drive that is on nonstop backup will it back it up automatically?

regards David