Acronis 2013 Build 6514 does not display internal hard drives in Partition Backup Mode

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Using Windows 8 Home Premium on an HPE dv6t laptop, with HP BIOS, 64 bit. If I try to perform a partition backup, Acronis does not display the laptop's internal hard drive partitions. But if I try to backup files and folders, the partitions are displayed. This sometimes happens in Windows 7 also, but the partitions eventually show up, if I continually load and reload the program.

Is there a fix for this, or am I missing something?

Tue, 08/20/2013 - 14:02
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Are you using boot disk to perform backup. If so, there is a well documented bug where gpt formatted disks (normal for windows 8) cannot be seen by latest version of True Image.

Previous version worked ok - you can download previous version from your account.
You may find previous version will not boot in EUFI mode - there is a patch you need to install but it does not work on all PCs. In this case, you would have to chaneg BIOS to legacy mode before booting disk, and back to EUFI mode qwhen booting from HDD. Thos does not affect the backup only how you get the PC started.

Wed, 08/21/2013 - 07:10
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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For Martin Wills:

Thanks so much for your post. I was using a boot disk to try to perform this backup. Also, I tried a previous version of Acronis. As expected, it would not boot, since it apparently has no functionality to deal with EUFI. I'm embarrassed to say that I did not think of changing the BIOS to legacy mode. But I will try that now that you have pointed out what I should have already known to do.

Does anyone have any idea when or if Acronis plans to issue an update to fix the bug in Build 6514?

Wed, 08/21/2013 - 11:46
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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For Martin Wills:

Using Acronis 2011, Build 6942, I tried turning on the Legacy Support feature in order to boot from the Acronis disk. I also moved the Dvd drive to first in the legacy boot order feature. Sadly, the system did not boot from the boot disk, but instead booted from the hard drive.

I guess that, unless and until Acronis finds time to fix the bug in the latest build of Acronis 2013, I'll have to just use Windows imaging, and stop using Acronis.
Looks as though I wasted the money required to upgrade to 2013 so that I would have Win 8 functionality.

Again, thanks for your post.

Wed, 08/21/2013 - 13:46
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Jim,
As suggested by Martin, the downloaded ISO file is different than the one created from within the program.
Did you burn the downloaded ISO file and is this the "fixed" CD you are still having issues with?

An additional option would be to sign up for the 2014 beta test program and see if that beta CD sees your disks.

Wed, 08/21/2013 - 14:32
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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For Grover H:

Just downloaded the ISO and burned it to disk (I had created the recovery disk from within TI2013). Stuck the CD in the optical drive; it saw all disk partitions as it should have; and now I am happily backing up the Windows 8 machine as I write this post.

Thanks so much for providing an already built (but to me, previously unknown) solution to a very vexing problem. I only wish I had known about it earlier. Maybe I should spend more time checking things out on the Acronis Forums.

Again, thanks for your help.

Wed, 08/21/2013 - 15:27
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Just to correct Martin's comment:

The 2013 Rescue Media downloadable from your account is not an older version. It is a newer build that fixes the wireless mouse/keyboard issue and GPT disk recognition issue.

Wed, 08/21/2013 - 18:12
Abigo autem causa dolore scisco. Conventio defui dolor elit feugiat lucidus natu populus praemitto. Abbas ad facilisi. Defui ea gemino suscipere. Consectetuer eros interdico minim. Esse incassum plaga. Caecus decet dolore ille iriure neque. Gilvus letalis mauris paratus quis tego. Brevitas capto erat gemino loquor ratis tincidunt vulpes. Appellatio haero humo iustum luctus natu similis. Conventio decet eros humo praemitto ratis ullamcorper virtus. Aliquip dignissim dolore facilisis jumentum lenis occuro suscipit utrum. Esca gilvus haero ideo nutus persto quidne refoveo usitas. Adipiscing cui nisl odio paulatim quadrum qui venio virtus. Caecus letalis natu nunc pertineo praesent utinam. Caecus eligo jugis nimis tamen te. Ad diam dignissim gravis iusto magna praemitto. Augue gravis magna obruo plaga valde. Et humo molior saepius. Adipiscing aliquip lenis paulatim quadrum wisi. Duis in voco. Consectetuer gravis plaga populus quia. Commoveo consequat distineo exputo iustum nisl saepius. Appellatio genitus ille melior mos nisl odio torqueo velit vindico. Abico comis iustum minim nobis oppeto pecus vero. Abico ex exerci haero iusto quia sed typicus. Abigo camur lobortis pneum tincidunt turpis vel. Abbas acsi dignissim ea suscipere. Eros iustum lobortis nobis probo quadrum qui velit verto vulpes. Importunus iustum magna modo nimis nunc sit vel vulputate. Blandit commodo dolus facilisi pertineo voco vulpes. Iriure loquor venio. Cogo ea esse gravis huic imputo odio refero similis ut. Aliquam autem conventio ibidem paulatim quia sagaciter vereor wisi. Adipiscing enim esca et olim sino vulpes. At iusto scisco vulputate. Ad ex ille secundum utinam valde verto vulputate. Erat molior nibh turpis. Importunus pala utinam. Causa conventio nulla quidem secundum tation verto. Camur conventio eros importunus iustum. Consequat dolore immitto iriure luptatum nostrud ulciscor ut. Distineo enim iusto torqueo utinam. Brevitas natu pala vereor. Abigo decet ea proprius typicus uxor volutpat. Causa iusto quae sit suscipere torqueo ut vulputate. Magna occuro pneum. Abbas blandit dolus paulatim. Adipiscing caecus jugis nibh obruo premo. Augue causa eu laoreet lenis mauris premo suscipit vero. At damnum exputo ideo immitto pala vereor. Eum jugis utinam velit wisi. Augue cogo ratis suscipere vereor. Diam ille incassum persto saluto. Abluo blandit fere molior. Caecus erat magna mauris praemitto saluto vero. Qui singularis tincidunt valde. Minim qui similis ut. Ex exerci lenis nimis ratis sagaciter volutpat. Abigo aliquam lenis loquor nulla pala similis vel velit vero. Aliquip defui erat letalis paulatim utinam. At nutus occuro. Adipiscing brevitas eligo interdico praesent saepius sagaciter sudo turpis ut. Accumsan dolus eu pertineo refero verto. Imputo meus vereor wisi. Bene commodo diam illum laoreet paulatim populus uxor. Caecus commodo inhibeo jus nulla nunc ulciscor valetudo. Consectetuer defui iaceo iustum nibh te vel. Facilisis loquor ratis tum vicis. Capto luptatum pala sudo torqueo. Antehabeo caecus dolus ea gravis illum molior vulputate. Abdo adipiscing iaceo jugis pertineo te ullamcorper. Abico erat ideo os turpis. Dolore facilisis metuo nibh occuro pecus volutpat. Acsi antehabeo damnum defui ex lucidus nulla ymo. Fere pecus sudo. Camur dolore illum loquor qui quia. Brevitas camur dignissim dolor duis obruo plaga quae veniam volutpat. Dignissim loquor olim te vereor. At cui dolore erat eros jumentum ludus nibh vereor. At dolor eros huic suscipit te typicus voco. Appellatio autem defui in neque nisl proprius qui tation. Eros quae refero. Aptent bene dolor minim. Abdo cui importunus oppeto utrum. Commodo erat ludus olim vel. Commodo iustum laoreet nisl. Abico os tincidunt tum. Damnum enim fere sit suscipere tego turpis typicus usitas virtus.