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Acronis 2013 online backup continually fails with: 'failed to read data from disk ...'

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I get continual failures from Acronis 2013 online backup, saying: 'failed to read data from disk ...'
with the option to retry, ignore, ignore all ... See attached screen shot. Retry just gets the same error again but ignore or ignore all causes the backup to abort. Strange thing is these files backup fine in other backup jobs.
This makes online backup useless as I am unable to complete a backup so I will have to cancel my subscription and find another approach if this cannot be resolved. Any info appreciated. Thanks

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Hello redraider1972,

please check your disks with CKDSK utility as it is suggested in error message. Usually such issues appear when there are any errors on disks.

Thank you.