Acronis 2014HD on Inspiron 3531 fails to detect any USB drives when running stand-alone

Thread needs solution
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 1
Comments: 2

Have a Inspiron 3531 running W7 64bit, A03 Dell (pos) BIOS.

Trying to clone to install a Crucial SSD M500 - though behavior is exactly the same with any rotating drive (ie wd5000lpvx)

In short, Acronis stand-alone/loader and executing version fails to detect ANY USB connected drive when running stand-alone - either from booting from a thumb drive image, or the 'reboot' from within W7.

It sees the drive fine from within W7. No problem. But stand-alone sees nothing.

BIOS is correctly configured for Legacy W7 (I think).

Does a later loader/stand-alone solve this? Or? Any screwball BIOS settings needed?

Any and all suggestions appreciated.

Chris

PS - same operation on older Vostro 1540 works perfectly. USB Drives detected perfectly, *.tib restore works perfectly from a USB drive backup

Sun, 12/07/2014 - 01:08
0 Users found this helpful
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 1
Comments: 2

Acronis 2014 Inspiron 3531 Stand-alone Boot Failure Workaround...

Apparently, Acronis has had continuing problems running correctly on Inspiron systems with the hidden partitions. Anyway - here is a workaround I used:

The Acronis 2014HD that came with a Crucial SSD seems to work fine under W8 and W7 on the 3531. *.tib files seem to be created ok on my large 1TB USB drive. Its the stand-alone boot features that do not work: either from a created USB thumb, or from within Windows when it reboots on a clone copy etc. The booted stand-alone absolutely will not see a USB-connected drive of any type. (Repeatedly verified).

My workaround is this: Create a stand-alone boot media using Acronis 2015 - a pita - but it seems to work. (You may want to create a full *.tib backup using 2014HD first so you can fall back to it after the 30-day trial of 2015 expires). I 'upgraded' 2014HD by simply downloading and over-installing 2015. Then created a bootable USB media thumb drive from the trial.

When you boot this version of the stand-alone on the 3531 - it 'sees' USB connected drives, including my 1 tb with the *.tibs.. I am able to 'restore' (to a new drive in this case. (I really want a clone, but always do it from **.tib files rather than direct to reduce the chance I'll screw up the original source drive)..

Remember after 30-days the boot media will likely only do a 'restore' - but that is all you need, given that the within Windows version of 2014HD apprers to function correctly.

Sun, 12/07/2014 - 15:51
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Star
Posts: 8
Comments: 1344

Hi Chris,
This could be compatibility between the USB chipset and build of the Boot CD you are using, so yes.
Have you tried with the disk connected to a USB 2.0 port?

The HD's versions of Acronis are licensed for OEM's and are typically several builds behind.

http://www.acronis.com/en-au/oem/products/trueimage-hd/index.html?t=2

I don't know if updates are available. It looks like they are only available through the partner portal... so end users would have to contact the vendor (disk manufacturer in this case).

I have another suggestion. Download a free trial of 2015 boot CD and test it with your hardware/boot environment. This will allow you to test the latest version/build of Acronis with your hardware.

Select Free Trial, register, download and burn boot CD .iso, test.

http://www.acronis.com/en-au/personal/

Sun, 12/07/2014 - 16:35
Abigo autem causa dolore scisco. Conventio defui dolor elit feugiat lucidus natu populus praemitto. Abbas ad facilisi. Defui ea gemino suscipere. Consectetuer eros interdico minim. Esse incassum plaga. Caecus decet dolore ille iriure neque. Gilvus letalis mauris paratus quis tego. Brevitas capto erat gemino loquor ratis tincidunt vulpes. Appellatio haero humo iustum luctus natu similis. Conventio decet eros humo praemitto ratis ullamcorper virtus. Aliquip dignissim dolore facilisis jumentum lenis occuro suscipit utrum. Esca gilvus haero ideo nutus persto quidne refoveo usitas. Adipiscing cui nisl odio paulatim quadrum qui venio virtus. Caecus letalis natu nunc pertineo praesent utinam. Caecus eligo jugis nimis tamen te. Ad diam dignissim gravis iusto magna praemitto. Augue gravis magna obruo plaga valde. Et humo molior saepius. Adipiscing aliquip lenis paulatim quadrum wisi. Duis in voco. Consectetuer gravis plaga populus quia. Commoveo consequat distineo exputo iustum nisl saepius. Appellatio genitus ille melior mos nisl odio torqueo velit vindico. Abico comis iustum minim nobis oppeto pecus vero. Abico ex exerci haero iusto quia sed typicus. Abigo camur lobortis pneum tincidunt turpis vel. Abbas acsi dignissim ea suscipere. Eros iustum lobortis nobis probo quadrum qui velit verto vulpes. Importunus iustum magna modo nimis nunc sit vel vulputate. Blandit commodo dolus facilisi pertineo voco vulpes. Iriure loquor venio. Cogo ea esse gravis huic imputo odio refero similis ut. Aliquam autem conventio ibidem paulatim quia sagaciter vereor wisi. Adipiscing enim esca et olim sino vulpes. At iusto scisco vulputate. Ad ex ille secundum utinam valde verto vulputate. Erat molior nibh turpis. Importunus pala utinam. Causa conventio nulla quidem secundum tation verto. Camur conventio eros importunus iustum. Consequat dolore immitto iriure luptatum nostrud ulciscor ut. Distineo enim iusto torqueo utinam. Brevitas natu pala vereor. Abigo decet ea proprius typicus uxor volutpat. Causa iusto quae sit suscipere torqueo ut vulputate. Magna occuro pneum. Abbas blandit dolus paulatim. Adipiscing caecus jugis nibh obruo premo. Augue causa eu laoreet lenis mauris premo suscipit vero. At damnum exputo ideo immitto pala vereor. Eum jugis utinam velit wisi. Augue cogo ratis suscipere vereor. Diam ille incassum persto saluto. Abluo blandit fere molior. Caecus erat magna mauris praemitto saluto vero. Qui singularis tincidunt valde. Minim qui similis ut. Ex exerci lenis nimis ratis sagaciter volutpat. Abigo aliquam lenis loquor nulla pala similis vel velit vero. Aliquip defui erat letalis paulatim utinam. At nutus occuro. Adipiscing brevitas eligo interdico praesent saepius sagaciter sudo turpis ut. Accumsan dolus eu pertineo refero verto. Imputo meus vereor wisi. Bene commodo diam illum laoreet paulatim populus uxor. Caecus commodo inhibeo jus nulla nunc ulciscor valetudo. Consectetuer defui iaceo iustum nibh te vel. Facilisis loquor ratis tum vicis. Capto luptatum pala sudo torqueo. Antehabeo caecus dolus ea gravis illum molior vulputate. Abdo adipiscing iaceo jugis pertineo te ullamcorper. Abico erat ideo os turpis. Dolore facilisis metuo nibh occuro pecus volutpat. Acsi antehabeo damnum defui ex lucidus nulla ymo. Fere pecus sudo. Camur dolore illum loquor qui quia. Brevitas camur dignissim dolor duis obruo plaga quae veniam volutpat. Dignissim loquor olim te vereor. At cui dolore erat eros jumentum ludus nibh vereor. At dolor eros huic suscipit te typicus voco. Appellatio autem defui in neque nisl proprius qui tation. Eros quae refero. Aptent bene dolor minim. Abdo cui importunus oppeto utrum. Commodo erat ludus olim vel. Commodo iustum laoreet nisl. Abico os tincidunt tum. Damnum enim fere sit suscipere tego turpis typicus usitas virtus.
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 1
Comments: 2

Thanks Shadowsports...

Unfortunately, the Inspiron 3531 I have is a 'Black Friday' $189 special (usually $249) - w/o any Optical/CD/DVD drive - just 2 USB 2.0 ports.

Its a great machine for what I need - simple business applications - QuickBooks, Word, Outlook etc. Low power (the Celeron is around 5w I think) - the 'only thing to go wrong' IMO is the mechanical HD - hence the SSD transplant objective.

I'm using it now instead of my usual Vostro 1540/ssd - the 2015 Trial Workaround let me create a Boot USB Thumb drive that worked to restore a *.tib copy from 2014HD to a bare installed test WD HD in the 3531. Since that worked - I've ordered a 256GB SSD for the next step.

Thanks for your help. Suggestions appreciated!
Chris

Sun, 12/07/2014 - 20:48