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Beginner
Posts: 3
Comments: 5

I have had nothing but trouble with ATI 2015 from the very first time I installed it. The backups are lightning fast when they run, but it's just too unstable for me to trust it and backups frequently don't run. The last straw is that it is now stuck "Calculating time remaining." I rebooted, which required killing ATI, and it didn't help - same problem when it came back up.

The interface is terrible. When I first started it, the icons on the left showed, but not the text that's next to them. This made using it difficult from the beginning. It takes for every to redraw the window if you move something else over it. It's like I'm back with Windows 3.1.

I have never successfully edited a backup. Never. It just doesn't work. If you want to change anything about a backup, you have to delete it and create a new one.

Little things are annoying. With 99.99% of all windows applications, if you want to see info about the program, you go to the help menu and select "about." But with ATI, if you want to know the build number or serial number, you have to go to the "account" screen. In what way does this make sense? What does the build number of my installed software have to do with my account?

In the last problem I reported I took the time to create a system report and offered to send it, but nobody cared to respond. I guess nobody's interested in fixing bugs over there.

Time to uninstall this piece of crap and find something else. $50 down the drain. It's a shame because ATI came highly recommended from someone I trust. The only thing I can think is that the 2015 version is bad but earlier versions are better.

Good bye.

0 Users found this helpful
Beginner
Posts: 3
Comments: 5

As expected, the uninstall process didn't work right either. Something hung along the way. I had to reboot and kill TrueImage along the way. I'll run the cleanup utility.

A friend recommended CrashPlan but that lasted even less time than ATI. Crashplan doesn't backup system files(!?) and it estimated 2 days to backup 400GB to a local disk.