Acronis application interface locks up from time to time while trying to schedule a File Backup

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Posts: 1
Comments: 0

While creating a manual File Backup, the application started to freeze every couple of keystrokes, starting after I made the file selections and was trying to define the output file name. (Which was on the Acronis backup partition. I would could type in two maybe 3 characters then the application would freeze up for 5 -10 minutes before I could type again, the whole while I could use my desktop normally and open and close other applications. Is this expected behavior ? I am very new to this particular application. Just installed two days ago. This would be the second backup I have performed. The first was a partition backup. Both were output to a proprietary archive partition.

Computer:
Dell Studio XPS 9000
Windows 7 home Premium(64 bit) 7600.16539.amd64fre.win7_gdr.100226-1909
Interl i7 920 core (64 bit)
12 GB of Ram
Acronis True Image Home 2010 build 7.046

Chad

Sat, 07/03/2010 - 20:12
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Star
Posts: 11
Comments: 1342

Hello Chad,

Let me assist you.

Actually, the behavior you've described is not normal, Acronis True Image shouldn't act that way. However, to investigate the issue we need some additional information.

Could you please do the following?

We are looking forward to hearing back from you at your earliest convenience.

Thank you.

Wed, 07/07/2010 - 08:36
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