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Acronis Backup 2012

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I have been using this product for Incremental Backup successfully. Today I was in the middle of an Incremental Backup and got the message that I had run out of space (on the ext HD where I was saving). I deleted space and went back to resume or restart the Acronis backup. I have not been able to restart the program, even after shutting down the computer and starting over from scratch. Any help appreciated! (My program updates are up to date)

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