Acronis Cloud Backup - Horrendous!
Well... 3 months of using this product, and I have one successfully completed backups, but no successfully completed restores.
And yes, I am back and forth and back and forth and back and forth with technical support.
To add injury to insult, this morning I get a notification that I have used 70% of my fair usage policy.
What a joke!!
I've already had to delete and restart the backups a couple of times.
Has anyone managed to have a Cloud backup successfully do a complete restore?
I wish I had the ability to get a refund, but the refund policy is only valid for 30 days after purchase.
It's taken longer than 30 days to get the first bloody backup done!
I wanted to see if this works for anyone else? Or whether it's an "avoid" from all users!

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I am also a Crashplan user- They are good for data backup, but not for DR in terms of a system restore.
Plus I'm an aggrieved Crashplan user as their restores are *slow*. They come down at around 1Mbps-2Mbps... So bear that in mind.
So sure, they'll back everything up, but it doesn't come back in a hurry.
The Acronis *non Cloud* backups work (tested those).
But I paid for the Cloud. I want the stuff to work.
Very poor.
Let alone days between support replies is aggravating!!
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I recently looked at many reviews for multiple cloud storage services. Unfortunately, it turned out that each of them has problems: Crashplan - sometimes painfully slow, Backblaze and many others - deleting missing files after X days (no-go for external drive backups), Amazon Glacier - costly to restore from large backups.
I'm now on trial period with Crashplan and it seems doing its job. Yes, restoring is about 2x slower than backup.
Acronis with their promised cloud features seemed to be the best choice for the price and I really hoped for it, considering my experience with their old (before 2010) versions of TI and Disk Director. But now I'm disappointed seeing all these bad reviews.
Maybe cloud backups are still infant and it is too much to ask for reliable backups for entire system images and individual folders&files with detailed control over what and how often to back up, and how long to store it.
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