Acronis does not recognize the recent archives for recovery
Hello
my pc crashed tonight (no clue why) and I couldn't get at all anymore into Windows. so I decided to recover the data via the image that I do weekly (the last time yesterday) but when I selected the archive it says that the file is not valid or is not supported (0x400001).Further the message says that the file cannot be opened (0x400002). And futheron it says that the file is damaged (0x4000D).
I don't understand that at all as I know that the task for the image worked perfectly yesterday (it showed also "successful" when the task was done) so the archive should be absolutely ok. I also didn't make any other changes like updates or whatever the last months. Interesting to mention also that all other archives that were done the last few weeks (data-archives) are not working as well. I get the some message.
Does someone has any idea?
Thanks in advance.
Andreas

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thanks, that was indeed the reason. I donwloaded the newest verson of TI as trial and then it worked! Thanks!
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