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Acronis Home 2010 + won't backup 'documents'

Thread needs solution

I have scheduled a 'file backup' of Microsofts 'my documents'.
The job starts and ends without completion. See attached 'job log'

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Hello Swenetta Family,

Thank you for your message. I will definitely assist you.

Unfortunately the log file did not have any useful information. I would appreciate if you can run this report and send me its output via a private message. Alternatively, you can always contact our Support team and our experienced support engineers will resolve any issues that you may have.

Please let me know if you have any other questions.

Thank you.