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Acronis Home 2011 - "blue screen of death"

Thread needs solution

After installation of Acronis Home 2011, Windows 7 (64 bit) become unstable and crashes with "blue screen of death".
Uninstallation of Acronis Home 2011, solves this problem.
Looks like, Microsoft want to get this niche from Acronis.
But why customers has to suffer?

Gary
System:
Dell XPS 9000
Windows 7 (64bit)

0 Users found this helpful

What build of 2011 are you referring to?

What is the BSOD error code and message?

Hello all,

Thank you very much for your messages.

Colin, I appreciate your help.

Gary,

Please accept my apologies for the inconvenience. I will do my best to assist you.

We will need to investigate this issue so that we can determine the cause of this BSOD. It is very difficult to say at the moment what exactly causes it. There can be many factors such as our low-level drivers conflicts or corrupted installation of our program.

I would really appreciate if you can submit a support request with the following logs:

1. AcronisInfo report.

2. Windows Mini-dump.

I am positive that we will be able to resolve this problem.

Please let me know if you have additional questions.

Thank you.