Acronis Online Backup is not available in St.Petersbug, Russia region :(

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Hi Acronis Support Team,

I have just got purchased Acronis True Image Home 11 with Plus Pack mainly to get access to Acronis Online Backup - and I have found that Acronis Online backup is not available in St.Petersburg, Russia.
That sounds strange - I have a broadband 24x7x365 Internet connection why should I get restricted from using Acronis Online backup? Is that limitation more a political than a technical issue? How soon may I expect that limitation to be removed?

Thank you.

-- Shamil

P.S. As far as I have heard Acronis software is mainly developed in Russia. Is that true? If yes, then limiting Acronis Online backup for Russia sounds even more strange and weird...

Thu, 05/26/2011 - 13:12
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Posts: 88
Comments: 4769

Hello Shamil,

Thank you for posting and welcome to the Acronis forum. I will definitely help you with this issue.

I apologize for the inconvenience caused by Online backup restriction, however, you can always change the web-site language on www.acronis.ru to www.acronis.com for example and be able to access Acronis Online Backup.

I do not have any information unfortunately why this choice was made and when the limitation will be removed, but you can always contact our Management team directly or submit your feedback from this link.

Acronis software is mainly developed in Russia, that is correct.

If you need additional help please let me know.

Thank you.

Fri, 05/27/2011 - 10:27
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