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Acronis PXE Server Error

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we have an error "Acronis PXE Server Service terminated". What is the means and how to solve. please find the attachment for dump screen about error

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acronis_error.JPG 31.46 KB
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Hello Man,

I will do everything possible in order to resolve the issue you experience.

Please check if the bootable components are uploaded to the Acronis PXE Server - see:

  • Windows 2000/2003, Windows XP: \Documents and Settings\All Users\Application Data\Acronis\PXEServer\Bootmenu
  • Windows Vista, Windows 7, Windows Server 2008: \ProgramData\Acronis\PXEServer\Bootmenu

To investigate issues with Acronis PXE Server the following information is needed:

  • Log files from the computer where Acronis PXE Server is installed:
    • Documents and Settings\All Users\Application Data\Acronis\FileServer\Logs
    • Documents and Settings\All Users\Application Data\Acronis\PXEServer\Logs
  • Windows System Information File from the computer where Acronis PXE Server is installed;
  • Information about where DHCP server is installed;
  • Exact model of the network card;
  • Error message that is received after trying to boot via PXE;
  • PCAP logs gathered from the PXE Server machine at the time of boot failure. See Collecting PCAP Logs.

After collecting all the information, contact Acronis Customer Central

Let us know if you need further assistance.

Thank you.