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Acronis screen open in half and freezes- (Home 2015)

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I have windows 8.1 64bit running on a PC with 512GB SSD drive C. I made full backup using Acronis home in 2015 on a USB external drive. Yesterday I accessed the * .tib using settings in the main Acronis screen. Then I went exploring the * .tib file. When I tried to return to the Acronis screen she had closed. Now Acronis screen open in half and freezes. You can see in the attached image file. What to do?

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acronis_erro_de_aplicativo.jpg 63.97 KB
acronis_error.jpg 51.36 KB
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My display resolution is OK. 1600x900.
I ask for help. Is possible apply the last buit in this circuntance of this issue?
Thank you

You can try to repair the application installation. To do that navigate to the location where the install file for the TI app is located and double click on that file. This will bring up a menu from which you will have a few choices one of which is Repair. If that does not work then I suggest going through the same procedure but rather than running the repair choose Uninstall. Once that completes reinstall the application.

Hi- Enchantec - You says: TI app is located and double click on that file.
I ask you: What is the TI app and wich file?
The file Uninstall.exe warning that no True image components found (?).

TI = True Image,

Did you buy the program as a downloadable file which you ran to install or was the program on a CD?

If it was a downloaded file then that is the file I speak of. If your program came on a CD then rerunning the CD should give you the same result.