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Acronis Secure Zone - fails to create a secure zone

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Good Morning,

I have installed Windows 8.1 on the All-in-One PC MSI

Every time I create a secure zone during Windows is running, the secure zone never gets created.

There is no Feedback during the zone allocation creation process that would indicate a problem.

I had to create a new partition with Windows Disk Management,
the secure zone was successfully created on this partition, but I would create the securezone on C:

how can be solved problem?

 

0 Users found this helpful

Paolo, you may need to boot from the ATIH 2015 Rescue Media and try to create the ASZ from there where it is completely outside of the control of your Windows OS.

Paolo, what error message is being returned when trying to create the ASZ?

Please confirm that you are running ATIH 2015 build 6613 which is the latest build.

Download a copy of the Log File Viewer app and check if there are any messages posted in any of the logs that might offer some more information?

It may also be worth collecting an Acronis System Report and posting the zip file to the forum (providing it is under 20MB in size).