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Acronis thinks backup is incremental with first increment missing. (Its a full backup!)

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Hi,

I cannot restore a full disk backup set. The backup set is valid and I have successfully restored it once; When I did this I got a message saying "first incremental version of backup set missing" I told the program to ignore this version and the restore was successfull. Now when I try to restore it it just says the backup is corrupt.

Basically the backup set is one full backup version not two incremental versions with the first missing. How can I tell true image to treat the backup set as a single full version?

Thanks

Dave

 

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Dave,

I suggest to delete the contents of folder C:\ProgramData\Acronis\TrueImageHome\Database.

After that you will have to add your backup within ATI2015 manually.

Then restore should work.

 

Hi,

No that did not work. So now I'm curious to see if this product actually works at all. I did another full disk backup. I 100% chose a full NON incremental backup. Backed up via a network location to my NAS drive. Backup completed and was verified. An attempt to restore from the original machine came up with the can't find the first version of the backup????? agaion. Clicked ignore and the thing just endlessly spun. Tried to do a restore froma different machine creating a new backup task and the thing says the backup is is valid as the first version is missing.

Huh? the most basic use cas of any backup software consistently fails. Anty one from Acronis here going to chime in? As of now I am in the market for another backup brand.

Dave

David,

Try performing a manual validation on the full backups choosing the most recent full to initiate the validation. Respond ignore to EACH request to ignore.  If I remember correctly, his type problem has been reported before multiple fulls were performed by a a single task.

Hi,

I tried another restore on the same machine and this time it restored. Now it's time to jump through another hoop. I am restoring to an SSD to replace the HDD. However the restore is not bootable. I first tried a straight disk clone, again not bootable. (Did this a few days ago on another PC of exactly the same spec with no problems).

Looking in the disk manager

OLD DISK two partitions:

1)System Reserved Healthy (Active,Primary Partition)

2)NTFS Healthy (Boot, Page File, Crash Dump, Primary Partition)

NEW SSD two partitions

1)System Reserved Healthy (Active, Primary Partition)

2)NTFS Healthy (Primary Partition) 

Why is the clone or exact restore missing some of the boot configuration???

Thanks for help.

 

 

 

Refer item 2 at this link.

https://forum.acronis.com/forum/29618

I am understanding this disk to be MBR and not GPT partitioning.

The new SD should be in same connectors as old disk.

Old disk should not be attached or at least not connected.

The tib restore file can be wherever accessible such as external or nas.

Boot from the TI Recovery CD

Repeat the restore and  perform the restore again.

Be sure and perform picture 8  when performiing the restore.

Hopefully that will resolve your boot issues.
 

 

**Sigh**  Booting from the true image recovery CD and browsing for the backup, the software does not locate my synology DS212J

Any ideas?

Thanks

Can you get the backup tib file into a flash or external usb disk--something that can be seen?

Thanks for the help but I'm done with true image. I solved this by downloading and installing the free version of macrium reflect - did a disk clone to the ssd connected by USB. Worked quickly and perfectly, no faffing about.

 

Thanks

Dave