Acronis TI2012 and WinPEquestion
Ok I have a Sony laptop that was hanging and had to have a hard reset, upon which it crashed and rebooted several times and now I suspect has file corruption, in particular windows installer is damaged along with file associations and various other problems, but it boots and some programs run. Unfortunately Acronis is not one of them- it bombs out with the "Acronis Tue Image Home has stopped working" the details are attached (see trueimage_crash_report.txt). I have also attached the details collected from AcronisInfo utility (see report.txt)
As I cannot uninstall or re-install Acronis to get it operational, I was left with attempting the rescue disk which proceeds to fail with the "Acronis Loader: No configuration file present ... press to reboot" message.
Having poked around the forum I have come to the conclusion that the standard rescue media will not cut it for me and that i need to try creating a WinPE bootable media disc to attempt recovery from a good image I have on my external backup device.
Questions: Is going to the hassle of creating a WinPE boot disk the way to go? Can I generate said rescue disk by installing TI2012 and Plus Pack on a separate Vista machine (my other is 32 bit) ? Or does it have to come from the same machine? What storage media drivers will I need-The target drive to restore and the External Backup drive's drivers? Will I have to first wipe and restore the corrupted laptop to Factory default before such a procedure?
Please help,
Remy
System: Vista 64 bit Home Premium
Acronis True Image Home 2012 15.0.0.7133
Acronis Plus Pack
External Backup: Seagate Free Agent GoFlex 3TB
Thanks for the response James, however my laptop is an older Sony Vaio FW series and uses standard BIOS and not UEFI (the drive is only 287 GB) also there is no option to select IDE/ACHI SATA in BIOS, not sure if its applicable in my case. YUMI sounds interesting though perhaps beyond my technical expertise.
Remy,
If you have not downloaded a new copy of the Rescue Media ISO from your Acronis account, I would suggest that you do so and use it to create a new Rescue Media CD/DVD and give it a try. It is possible that your Rescue Media is corrupt.
As far as using another computer to create WinPE based Rescue Media, you should have no problem doing so. The WinPE builder does not use drivers from the system that it is run on. The drivers in the WinPE Rescue Media are the Windows 7 built-in drivers (these are in the Windows AIK for Windows 7 winpe.wim file). You can manually inject additional drivers into the winpe.wim file before creating the Acronis WinPE based Rescue Media if the WinPE Rescue Media can not recognize and use your hardware to backup and restore. In your case, no additional drivers would probably need to be added.
Hi James,
the ISO media I downloaded from the website made zero difference and resulted in the same errors. HOWEVER, I am very pleased to say that creating the WinPE bootable media on my old laptop resulted in complete restoration on my Sony FW Laptop!! On the first try! I am not sure why Acronis doesn't just advise the WinPE media as the default choice for bootable media to begin with, I highly recommend going this route to any Vista/Win 7 users out there (it would have saved me almost a week of downtime).
...why Acronis doesn't just advise the WinPE media as the default choice for bootable media to begin with,
It involves downloading of ~1 gigabyte of Windows AIK; It's available only for Plus Pack users; In TI Home 2012 (not sure about 2013) it'3 32-bit only thus it can't boot in UEFI mode on UEFI systems and thus will not restore bootable GPT disk properly.
ps - XP users can install Vista-based AIK too and create WinPE media as well.
I am not sure why Acronis doesn't just advise the WinPE media as the default choice for bootable media to begin with
WinPE is not needed for most users. In fact, on the many PCs that I've used ATI on over the years, I've never needed WinPE. I've always been able to backup and restore them with just ATI.
WinPE 4.0 x86 supports booting UEFI systems provided the UEFI firmware is at least v2.3.1.
Hey everybody, new problem- is there any way to generate an Event Log and system report from winPE?
As you can see in the attachment, there is no "Log" option in the sidebar and no option to generate a system report in the upper right dropdown menu. Is there a way to configure this when creating the bootable media or is this just a shortcoming of the winPE version of TI 2012? Please advise (using Vista 64 bit SP1 and winPE 2.1)
