Acronis True Home Image 2010 sometimes leaves behind files appened with a tild '~' and characters.
I have noticed that sometimes, a backup leaves behind a copy of a backed up file appened with a tild '~' character and few more random letters.
Often there a thousands of of them, and can amount to gigabytes worth. As they are scattered across the whole drive finding them and removing them is hard, especially when windows does not support wildcards such a *~*.*
To remove them I have written a program that does accept such a wildcard and can find and remove them. today for example a total of 26GB of them was found on the drive.
I have not yet figured out under what conditions they are created or how to stop them.
I also have my own background backup program I wrote in C++ that fires of at set intervals and backups required files, and keeps a history of all the files so any version can be easily restored. I write no such copies of files, and the backups are quite fast.
I am trying to understand why Acronis writes these files, and under what conditions they are left behind, and if Acronis has a tool for removing them?
regards
Nic Wilson
I as well have a multitude of Tilde files on my system. Seems the origional file gets duplicated, but with a tilde plus 8 random charactes appended. Like: "myfilename.txt~ajytbdge"
I need a process to delete these superfluous files, plus a fix for Acronis not to do it any more.
My Email is: Hgraff@aol.com
Phone:845-297-2449
I posted a similar problem last February, and never received an answer from Acronis. I hope this time around a useful answer gets posted.
Hello all!
Thank you for your comments and information provided!
I've carefully checked our internal resources and found no mention of any known issue like this. Actually usually such files are created during the process of restoration in order to avoid accidental data loss, but they are temporary and deleted automatically after the restore process is finished. I assume this is not our case, so this situation requires investigation. Could you please provide us with the following information?
- Acronis Info from the machine in question
- Exact sequence of steps performed before you've encountered this issue.
Please send us this information either via PM or attaching to the thread. It will help us to localise the issue and find an appropriate solution.
Should you need anything else or have any further questions - feel free to contact us at your earliest convenience, we will be happy to help you!
The common denominator, on my machine, is that the backup process was interrupted abnormally, and did not complete successfully. This has usually been due to a reboot -- either deliberate by myself; caused by a Windows Update; or on a few occasions, due to a hardware problem.
I've written a VBA routine that I've used to clear out all of these files.
I've sent the AcronisInfo Zip file via PM.
Dear Ron!
Thank you for your message and for the information provided, it is really important for us.
The case's been escalated to the experts team and currently is under investigation, but we'll still appreciate if anybody else could send us the diagnostic information: it will allow us to review the situation occurring in different environments and will speed up the process of resolution greatly.
Thank you for cooperation and patience!
Thank you for the followup. I look forward to a resolution. The first time I noticed this, I had over 7,000 of these files scattered over my computer.