Acronis True Image 10 having Problems with Recovery
The computer system is a Dell Laptop Inspiron 1525 running 32-bit Vista Home Basic. The Acronis backup/recovery software that I am using is the True image 10 home build 4942.
I have consistently made backups of the system without any hitch. The different backups are on three different external hard drives. About a month ago I decided to make a recovery (for the first time ever) using one of the backups and the system hung in the middle of the recovery. Multiple attempts using the different backups from the different hard drives had the same result. In the process, Acronis has totally screwed up the different partitions on the internal hard drive that I cannot do PC Restore to get the Laptop to the way Dell sold it to me. The only thing that I can do now is to reinstall everything from scratch using the OS and Drivers discs that came with the laptop.
Since the partitions are totally screwed up, it appears that during re-installtion of the OS that I lost one partition and now the c: partition is larger than it was originally.
In any case, the system is not working properly from the OS re-installation and I do not want to loose my data. What can I do at this point?
Can I download a trial version of a more recent Acronis software and try to see whether I'll recover the data?
Any ideas? I am desperate now.
Thanks, Volel
You cannot do a restore from within Windows if it is on the same drive that is being restored. You have to use the bootable True Image CD.
In an aborted restore True Image will leave the target drive in an unallocated state - i.e. everything is gone.
You should always use the boot CD and do a validate of any Backup you create. Even that is not a 100% guarantee that a restore will be successful. The only way is to do a restore to a spare hard drive.
Yes, you can download the trial ver. make the boot CD from it and see if it will be successful in a restore. But since you also downloaded the bootable version of TI and it didn't work, my guess that the trial ver. of the latest will also not work .... but you have nothing to lose at this point.
One thing you might try before any further restore attempt is to do chkdsk /r on the laptop drive.
How do I go about doing the chkdsk /r on the laptop drive? Can you walk me through it?
Thanks.
Thanks DwnNDrty for your help. I was able to recover my c: partition using the trial version of True Image 2010.
As a result of my experience, I'll have to say that True Image 10 Home is not totally compatible with Vista.