Skip to main content

acronis true image 11 wont detect network

Thread needs solution

Hi Everyone,

im currently using acronis 11 and when boot from the cd to create and restore images to and from my network...acronis does not detect my network it only detects NDAS connections.

however when i insert another network card in my pc acronis then detects my network. i was wondering if this is a known issue and if it is possible for acronis to detect my network when only using my onboard network card?

thankyou so much everyone for your help
James

0 Users found this helpful

Hello James,

I understand the question and will do everything possible from my side to solve the issue.

Most probably the issue concerns lack of drivers under Acronis bootable disc. Does the issue persist when you use the program from Windows?

I checked your account and couldn’t find any registered products. If you send me the serial number via PM for your version of Acronis True Image then I will send you ISO image of Acronis bootable disc which will certainly solve the issue.

If you are not using the latest build 8101 you may want to update to it.  I am not certain if the issue is addressed in the new build at this point, however it is generally a good idea to be up to date. Recreate Acronis bootable disc and check if the issue persists.

Let me know if you need further assistance or have some questions.

Thank you.