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Acronis True Image 2010 ver 7046 cannot detect hard drive

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I have a Acer Aspire Desktop Model AM1641-U1521A with Vista SP1. When I boot up with my ATI Home 2010 Ver 7046 Bootable CD, ATI can't detect my hard drive. Has anyone else run into this problem?

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Try a different Bootable CD. Log onto your registration account and download the available iso file. Burn the iso file to CD and try it. This alternate has different type drivers, etc and may work. If it does not, then contact support of a CD with even different drivers.