Acronis True Image 2012 Installation has failed
I installed the Acronis True Image and get this message :
"Installation has failed
Fatal error...."
Here is my system information file and acronis error *.msi log file
Please help me!
| Attachment | Size |
|---|---|
| envy_14_system_information.nfo | 1.15 MB |
| acronistrueimage.msi_.txt | 5.02 MB |
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thank you very much, could you tell me why we should do that?
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ATI installs various low level drivers. This can be compromised if there is other protection software, defragmentation software, or optimization software running.
Not sure this will solve your issue. Worth a try.
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Hello tuan kiet nguyen ngo, and Pat,
Thank you for opening a thread regarding this issue.
tuan kiet nguyen ngo, according to the errors in the log there are traces of Acronis previous installation on your machine. It requires cleaning of the registry, and I would strongly recommend you to contact our technical support for assistance with uninstallation.
Please for further installation issues refer to the special thread we've opened for such cases.
Thank you.
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