Acronis True Image 2013, Restore email
I want to restore my Gmail and Outlook emails from a previous backup, but I do not know where to find them (name/extension?), and what procedure to follow. I know the location of my @outlook.pst file, but not for the gmail-file. Can you help me?
I use True Image 2013 NL and look at page 106 of the manual. I should start at window 'Versies weergeven' and 'Bestandsherstel', but that is not in my startup screen(?). And where do I find 'Acronis Backup Explorer'? The manual is very unclear/inconsistent about necessary instructions!


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Hello Steve,
Thanks for this reply, but still have some concerns:
I searched fot *.pst om My computer but found no recent outlook.pst or gmail.pst. Instead -with help of your link- I found 2 .ost files in drive:\Users\<username>\AppData\Local\Microsoft\Outlook. Indeed I open Gmail mostly through Outlook, so I got this file also.
So now I need to restore an older backup (say ~April 1) from Gmail from my backups, but I am afraid that if I restore this old version, will it replace the current today-version, or will it add to? How can I avoid to loose email-messages?
I use Backup disk & partitions for my program disk C: and Backup Files for my data disk D: (dynamic disk).
My second question is still open: where do I find 'View Versions' and 'File Recovery' (chapter 4.6)? And where do I find 'Acronis Backup Explorer'? The manual is very unclear/inconsistent about necessary menu instructions!
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Hello Jan, when you take the option to restore an individual file, you should see two options for where to restore it to - one will be the original location (where the file was saved from) but the second choice is to restore to a different location. You should take the second choice so as to not overwrite your current email store. You should be able to open the restored file within Outlook as a separate archive though I would suggest renaming it before doing so, to avoid any confusion.
One other point to be careful of is how Microsoft handles these types of mail archive files: See post https://forum.acronis.com/forum/117030#comment-351442 for another user with a similar issue recently.
Please see the online ATIH 2013 User Guide for information about the Backup Explorer - this has some graphics showing the menu structures.
See also ATIH 2013 User Guide for information on Recovering File Versions - which you access through the Backup Explorer.
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