Acronis True Image 2013 - Unable to recover data
I was able to make an image of the Laptop HD using and external drive. Then I put a new laptop HD into the external drive and i want to restore it from the image created. Everytime i open and select the image to recover it craps out and closes the application. Event viewer shows this:
Faulting application name: TrueImage.exe, version: 16.0.0.6514, time stamp: 0x51534052
Faulting module name: QtGui4.dll, version: 4.7.4.1, time stamp: 0x4fa10486
Exception code: 0xc0000005
Fault offset: 0x0001e769
Faulting process id: 0x838
Faulting application start time: 0x01cec121bfa42d0e
Faulting application path: C:\Program Files (x86)\Acronis\TrueImageHome\TrueImage.exe
Faulting module path: C:\Program Files (x86)\Acronis\TrueImageHome\QtGui4.dll
Report Id: 02c1622f-2d15-11e3-beb2-1c6f6507de1f
| Attachment | Size |
|---|---|
| doc2.docx | 49.81 KB |
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I don't think you get what i mean. Let me re-phrase it. An image was created of a laptop using a PC. By using an external drive. The Laptop HD was placed into the external drive and image created. Image was successful or so it says. Then i put a new formatted laptop HD and put it in the external drive try to load the newly created image on it and it crashes every time.
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Your post is confusing, probably because you don't use the correct True Image terms.
An "image" is what is created by a Backup. It creates a .tib archive or image file.
If instead you used True Image to directly copy an entire drive to another drive, you likely used the Clone function.
Please explain what you did with proper True Image terminology so that we'll know what you mean.
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A .tib file is created when the backup completes. It was Back Up System that i clicked on. Then Recover Data is what i want to do.
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Boot from the ATI bootable Rescue Media, and attempt the restore.
But, I'm concerned that the original laptop drive may have been rendered unbootable when you had it connected via enclosure in Windows. Windows doesn't like seeing two bootable OS drives, so will usually mark one unbootable. If that occurred before you made the backup, then the backup when restored would also be unbootable.
If it were me, I would have made the full disk mode backup while the drive was still in the laptop and you knew it was fully bootable.
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