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Acronis True Image 2014 Issues with Boot Media

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Hey guys, I'm having an issue with 2014 not detecting my drives that are in Raid 0. I'm trying to cut an image over to an external drive.

Any ideas why this might be?

Thanks

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ELMatador11,

Are you using the standard or premium version of TI 2014?

Did this work using a previous version of True Image?

Is your RAID hardware or software based?

What brand and model is your PC or is it from a local computer shop/home built?

IF you made the botCD from within ATI in widows, try using the downladable iso to make an bootCD. You can get it by logging into acronis.com and going to get product updates -- you have to have registered your serial number first, of course. The download bootcd is sometimes a bit diff than the one you make in ATI. If that doesn't work, you might ned to try to contact chat with a recovery issue (no charge) so you can ask to get a a diff bootcd image -- usually one or two tries and and youcan get one that works.

Hey Guys,

I'm using Acronis 2014 Standard, on 2013 I didn't have the full version as I was in trial mode but it did detect the raid setup. My raid is hardware based, my computer is a custom built computer. I've downloaded the BootCD from the acronis site as well and it didn't work. So I guess I'll contact support and see what they say.

Thanks

Out of interest, what hardware are you using to create the raid array? What OS version are you using?

Ian