Acronis True Image 2015: Backups Are Not Displayed in WebRestore if Datacenter Was Selected Manually
(!)Applies only to Acronis True Image 2015
Symptoms
You have updated Acronis True Image 2015 to build 6525 (update 1).
While creating tasks for backup to Cloud, you select a datacenter in the Advanced options of the task (this feature was implemented in update 1).
You want to recover files using your account on the Acronis website: under My account you click Recover my data now.
You cannot see backups your have manually selected the datacenter for.
Cause
The datacenter you have manually selected differs from your default datacenter (which stores all your previous backups). You backups are safe in Acronis Cloud, the issue is only with displaying them in your account on the Acronis website. Currently backups stored in the default datacenter are displayed.
Solution
You can restore any of your backups by using the recovery functionality of Acronis True Image:
Start Acronis True Image 2015.
Select the backup you want to recover.
Clik Recover file.
For more details please refer to this article.